[E–book/E–pub] Effective Customer Care

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T of the customer care process including how to find out what your customer wants ather than what you want; stop losing business and gain market share; create a customer focused team; achieve continuous improvement; develop obust Ing techniues and educe complaints; down internal communication barriers; your customers to be an active eference for youClear and concise in approach and full of checklists practical advice and case studies that bring concepts and ideas concise in approach and full of checklists practical advice and case studies that bring concepts and ideas li. ,
Effective Customer CareEffective Customer Care is an essential guide to creating excellent customer service that will not only satisfy your guide to creating excellent customer service that will not only satisfy your and creating excellent customer service that WILL NOT ONLY SATISFY YOUR AND not only satisfy your and but also cement customer elationships and develop loyaltyand thus increase profitsThe book covers every aspec.